RETURNS AND CANCELLATIONS POLICY

CANCELLATION POLICY

We understand that circumstances may change, and you may need to cancel your service. Our cancellation policy is designed to be fair and transparent:

• You may cancel your service within 6 months of purchase, provided the service has not been activated.
• Once the service is activated, it cannot be cancelled or refunded.
• To cancel your service, please contact our customer support team at [email protected].
• Refunds will be processed within 7-10 business days after the cancellation request is approved.

REFUND PROCESS

When a cancellation is approved:

• By default, the refund amount will be credited to your Travie account balance.
• If you wish to receive the refund to your original payment method, please contact our customer support team.
• You will receive an email confirmation once the refund has been processed.
• Processing times may vary depending on your payment provider for original payment method refunds.

CONTACT US

If you have any questions about our returns and cancellations policy, please contact us: